SHIPPING POLICY
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
Processing time: 3-7 Business Days
Shipping time: 6~12 Business Days
Shipping Time：
| Shipping Location: | United States |
| Processing Time: | 3-7 Business Days |
| Shipping Time: | 6-12 Business Days |
| Shipping Location: | Canada/New Zealand |
| Processing Time: | 3-7 Business Days |
| Shipping Time: | 8-15 Business Days |
| Shipping Location: | The United Kingdom / France / Germany / Italy / Spain / Netherlands / Belgium / Austria / Sweden / Poland / Australia / Ireland / Finland / Denmark |
| Processing Time: | 3-7 Business Days |
| Shipping Time: | 6-10 Business Days |
| Shipping Location: | Norway |
| Processing Time: | 3-7 Business Days |
| Shipping Time: | 8-10 Business Days |
| Shipping Location: | Mexico |
| Processing Time: | 3-7 Business Days |
| Shipping Time: | 10-15 Business Days |
SHIPPING COSTS BY TOTAL ORDER VALUE (USD)
| Order | $59+ | $40~$59 | $0~$40 |
| Standard Shipping | FREE | $5 | $8 |
| Expedited Shipping | $20 | $20 | $25 |
*Please note that peak seasons and sales events may also affect processing times.
These are based on the average date. More or less time may be needed for different items. Please don't worry, order as soon as possible, and deliver on time.
THE ESTIMATED ARRIVAL DATE DOES NOT ACCOUNT FOR THE FOLLOWING:
WRONG ADDRESS
If you provide an address that is considered insufficient by the shipping carrier, the shipment will be returned to Orionride. This may cause a delay in your shipping. Please make sure you provide the correct address.
SHIPMENT LOST IN TRANSIT
If the carrier tracking indicates that the shipment was lost in transit, contact Orionride as soon as possible, or within 30 days. Orionride will make and ship you a replacement item or refund your money.